For any questions about ingredients, products, routines, etc. feel free to ask us by using the contact form here.
We currently only ship within the United States.
Orders can take up to 72 hours to process from order date, including replacement orders.
Orders of in-stock items placed before 12:00 pm EST, Monday - Friday will be generally be processed and shipped the same day. Orders placed after 12:00 pm EST will be shipped the following business day.
We offer three shipping options:
USPS Retail Ground
USPS Priority Mail
USPS Priority Mail Express
We have absolute confidence in the effectiveness of our ingredients, so we offer a satisfaction guarantee. If you are not 100% fully satisfied with the product you have received from one of our retailers, we will gladly replace it free of charge with one of any of our other products of equal value.
Since it takes approximately three months for the bottom layer of skin to rise to the top, you may not see the full results of a the product until after one cycle of the skin renewal process.
Your skin is balanced at 5.5 pH. Soaps, scrubs, shampoos, cleaning products etc. are all around a harsh 9 to 11 pH. Thus, you are continually stripping the acid layer from your skin by coming into contact with these products. Some people buy our cream to help their skin, but continue using harsh chemical products from the drug store with additives or ingredients like sulfates, parabens, petroleum, fragrances etc.
So, to use it only for a few weeks and say it is not working, does not give your skin a fair chance to get all the nutrition from our products.
We suggest using it for a full 3 months, before considering returning the product. It costs nothing to keep trying, and you will likely be very happy you did.
If you do decide to return it, send it along with a copy of your receipt to:
2021 Sunnydale Blvd., STE 100
Clearwater, FL, 33765
Any other questions?
Contact us at email@example.com or (800) 772-3106